| VOLUNTARY
FIRST-GENERATION-ONLY
KEO® CHROMOLY AXLE RECALL
LOOK CYCLE USA, in cooperation with
the U.S. Consumer Product Safety Commission, has initiated
a voluntary recall and upgrade program isolated to
KEO chromoly axle models manufactured prior to January
2006.
| KEO MODELS AFFECTED |
- Specified models manufactured Jan 2004 –
Dec 2005
- KEO Classic
- KEO Sprint (Red and Graphite)
- KEO Carbon Chromoly/Chromoly Ironman
- KeO HM Chromoly/Chromoly Ironman
|
| KEO MODELS NOT
AFFECTED |
- KEO Carbon Ti (All production dates)
- KEO HM Ti (All production dates)
- All KEO models manufactured Jan 2006 –
Present
- Please note: If you own any Ti axle KEO
pedal model or any chromoly
axle KEO pedal model manufactured January
2006 or later, you are
not affected by this voluntary recall in any
way.
|
After
inventing the clipless pedal in 1983
and following a decade of innovation, LOOK launched
the unprecedented KEO line in 2004. Leading design
and rigorous testing have enabled us to consistently
exceed the most stringent industry performance standards—and
push pedal technology to new heights. In fact, our
reputation for excellence has made KEO the #1 selling
pedal on the road.
The recalled pedals comply with CPSC
and European safety standards, but your satisfaction
and safety come first at LOOK, which is why we will
replace your first-generation KEO chromoly axles with
a newer, improved design at no cost to you.
We apologize for any inconvenience,
and assure you that with the KEO axle upgrade you
will still be riding the world’s best pedals.
IDENTIFYING
YOUR KEO PEDALS
Most KEO pedal undersides are stamped with a month/year
manufacture date code. See Fig. 1 and Fig. 2. Sample
date shown is “11-05” or November 2005.
IDENTIFYING
YOUR KEO HM PEDALS
KEO HM pedals feature an alphanumeric date code on
pedal undersides, with letters A through L corresponding
to production month and numbers designating production
year. See Fig. 3. Sample date shown is “L-5”
or December 2005.
WHAT TO
DO
Identify your KEO pedal production date. If your pedals
were manufactured between January 2004 and December
2005, stop using them immediately. Bring them to your
nearest Authorized Keo Axle Replacement Dealer, where
the axles will be upgraded free of charge.
To find your nearest Authorized
Keo Axle Replacement Dealer, CLICK
HERE.
If you are unable to visit an
Authorized Keo Axle Replacement Dealer
or if you have questions, please contact LOOK Cycle
USA:
866.430.5665 x4 (M-F,
8AM-5PM, PST) or keoupgrade@lookcycle-usa.com
Downloads:
THE WORLD’S BEST PEDAL PROUDLY
SPONSORS THE WORLD’S BEST RIDERS:
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